Contact information
Contact Us
If you have any questions regarding our structural post anchor dimensions, steel gauge thicknesses, timber sizing compatibility, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Orion Build |
| Website: | orionbuild.shop |
| Email: | support@orionbuild.shop |
| Phone: | +61 7 5391 4800 |
| Business Address: | 2-6 Amity Avenue, Maroochydore QLD 4558, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to heavy structural freight workflows, palletized forklift handling, and safety inspection protocols, please do not dispatch returned post bases, brackets, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.